Refund & Return Policy
🔄 ClearDueLoanEMI by WinTechGuru
Operated by: Secure Future Care Private Limited – A Govt. Compliant Legal Venture
Thank you for joining WinTechGuru. Please read our refund policy carefully before participating in any paid plan.
Digital Nature of Service
All our offerings including eBooks, Partnership Awareness Guides, Token Support, and Digital Registrations are classified as non-tangible digital services. Once delivered/accessed, such services cannot be returned or refunded.
Refund Eligibility
Refunds are not applicable in the following cases:
After successful payment and delivery of digital product/service
If customer changes mind post confirmation
In cases of misinterpretation or misunderstanding of service purpose
Only duplicate/accidental payments made by mistake may be considered for reversal after internal review.
Refund Request Procedure
Since the Website wintechguru.org offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.
In case of Duplicate transaction:
Email to: mail@WinTechGuru.org
WhatsApp: 8750342972
Include Payment Screenshot + Reference ID
Response Time: 5-7 working days
For eligible refunds, we will process and credit the amount in your bank account within 5-7 business days. And we do not offer return/exchange/shipping as we are not eligible since ours is a service business.
All requests are manually verified and subject to approval.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us at mail@wintechguru.org
Legal Disclaimer
We do not provide loans directly. All users joining through ClearDueLoanEMI system agree that:
This is a support-based awareness initiative.
No physical goods are sold, hence physical return doesn’t apply.
Refunds are not claimable via any third-party dispute (Bank/Card provider) once service is delivered.
We reserve the right to block any misuse/fraud attempts and take legal action if required.
Non-Refundable Plans
All our Digital eBook & Financial eBook are considered digital & knowledge-based products and are non-refundable once purchased.
Exceptions
If you face any duplicate payment, technical error or did not receive the eBook despite successful payment, you may request a resolution within 48 hours.
Refund Process
To raise a refund query, email us at mail@WinTechGuru.org with proof of payment and reason.
No Physical Delivery
All offerings are digital. No physical product or courier is involved.
Company Rights
WinTechGuru reserves the right to accept/reject refund requests based on eligibility.
Contact & Compliance Info
📧 Email: WinTechGuru.org@gmail.com
🌐 Website: WinTechGuru.org
📱 WhatsApp: 8750342972
Company: ClearDueLoanEMI by WinTechGuru –
Venture of Secure Future Care Pvt. Ltd. Registered Since: 2016 | Govt. Compliant | MSME, & CIN Certified
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“100% Transparent & Legal Loan Awareness Partner Program”
“Join ClearDueLoanEMI – Trust Over Transactions Since 2016”
“Digitally Delivered. Legally Protected. Partner with Confidence.”
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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {mail@WinTechGuru.org}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {mail@WinTechGuru.org} and send your item to: {Delhi}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {Delhi}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {mail@WinTechGuru.org} for questions related to refunds and returns.
