Thank you for shopping with WinTechGuru – This Shipping Policy explains how we deliver our Digital Products (E-Books, EMI Calculators, Courses) and Physical Products (Apparel, Garments, Mall Products).

1. Digital Products – Instant Delivery

Our main products are Digital Products.

• Products: E-Books, PDF Tools, EMI Calculators, Online Courses, Documentation Guidance Reports
• Delivery Mode: Instant Digital Delivery via Email + Download Link on Website Dashboard
• Delivery Time: Within 0-2 Hours after successful payment verification. In most cases, instant.
• How to Access: After payment, you will receive an email on your registered email ID with download link. You can also login to https://WinTechGuru.org > My Account > Downloads
• No Physical Shipping Required for Digital Products
• For any delivery issue, email us at mail@wintechguru.org with your Order ID within 24 Hours

2. Physical Products – WinTechGuruMart.com & WinTechGuruMall.com

• Products: T-Shirts, Apparel, Garments, Mall Products
• Processing Time: Order processing within 2-3 working days after payment verification
• Shipping Time: 5-7 working days after dispatch (depending on location – Metro / Non-Metro)
• Shipping Partners: India Post, Delhivery, BlueDart, DTDC, Ekart or other reputed courier partners
• Shipping Charges: Shipping charges (if any) will be shown at checkout page before payment. Free shipping on orders above Rs. 999/- (if applicable)
• Tracking: Once dispatched, tracking ID and courier details will be shared on your registered email and WhatsApp within 24 Hours
• Address: Please provide complete and correct address with PIN Code, Mobile Number. We are not responsible for delay due to wrong address

3. No Shipping Outside India

Currently we ship physical products only within India. Digital products can be purchased worldwide.

4. Order Verification

To keep our system secure, all orders are manually verified with payment gateway. For high-value orders above Rs.10,000, we may ask for basic verification before dispatch.

5. Delayed or Lost Shipment

If your physical product is delayed beyond 10 working days or tracking shows no movement for 5 days, please contact us at mail@wintechguru.org or WhatsApp +91-8750342972 (Mon-Sat, 10 AM – 6 PM IST).

We will coordinate with courier partner and resolve within 48 Hours. If shipment is lost by courier, we will re-dispatch same product or issue refund as per our Refund Policy at /refund-policy/

6. Contact for Shipping Queries

Company: Secure Future Care Private Limited (Since 2016)
Registered Office: E-5/286, Gali No.5, Netaji Subhash Mohalla, Panchwa Pusta, Sonia Vihar, North East Delhi – 110090
CIN: U74999DL2016PTC304495
Email: mail@wintechguru.org
Phone / WhatsApp: +91-8750342972 / +91-9354938787 (Mon-Sat, 10 AM – 6 PM IST)
Website: https://WinTechGuru.org

All payments via RBI-authorized PCI-DSS compliant gateways: Razorpay / Cashfree / PhonePe via Official Current Account of Secure Future Care Private Limited. We DO NOT store card data.